Winter is coming! EMERGENCY HELPLINE

This winter has up to now been unusually mild. That could change and temperatures could drop sharply within days.

Highfields Centre and the Advice Leicester project has been researching who you could turn to in an emergency if you/ a friend/ relative were in danger of having your/their heating cut off.

EnergyUK sent the following message:

If customers are struggling to pay and are worried about being cut off in the cold winter months, we would recommend that they get in touch with their supplier right away.

All the largest companies have promised not to cut off vulnerable customers.

However, if you are unsure who to call, the helpline has direct contact with the largest energy companies and are able to refer callers to the people who can help them.

No one should have to worry about their heating in the winter, so if you are worried about your energy or heating don’t hesitate, call the Home Heat Helpline on 0800 33 66 99.

 

Posted: 24 Feb 2014 by Mark Mizzen, Advice Leicester Development Worker, Highfields Centre.

 

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